A Sponsor
Like any other venture in your company, a web site will
need a sponsor, i.e. somebody who is on the hook for the results, really cares
about the results, and better yet, really likes the technology. A sponsor
may work alone, or lead a committee of people with a business interest in the
web site.
You could skip caring about your site, hire a consultant,
have a site built for you and never give it another thought. But I’m convinced
this would be of very low value to you. The more time and imagination you
invest, the more you will get back.
Vision
An important part of sponsorship is vision and
mission. Describe your goals, your
site and how a
customer finds and uses the site in a few sentences. Why does the site
exist? Who it is for? How should it look and
feel?
Without a well-articulated vision, no one can build a site to
accomplish your goals. Without a consistent vision, a site will confuse
the user by changing so much from page to page that they wonder if they have
left your site all together.
And make sure you know who makes the final decisions. You
might have conflict between a web master taking wild ideas from all over the
world and a CEO with more conservative notions. Think in advance about how you
will deal with this.
See Far!
Don't sell your vision short. You may be able to
change the whole universe for your company, go national or global overnight,
eliminate layers of distribution channels, invent new markets and products.
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